Hospitality

Capture guest moments instantly – and turn them into bookings and repeat visits

Turn happy stays, meals, or visits into content that drives bookings and repeat visits.
What our clients have seen using Vidlo ​
increase in sales
0 %
more video content collected
0 %
less time spent chasing videos
0 %
What our clients have seen using Vidlo ​
increase in sales
0 %
more video content collected
0 %
less time spent chasing videos
0 %

The best guest reactions happen while the experience is still fresh.

How it works

Launch a campaign in minutes

Share via QR codes, links, or on-site prompts

Guests record instantly -no app needed

How it works

Launch a campaign in minutes

Share via QR codes, links, or on-site prompts

Guests record instantly -no app needed

What this unlocks

Content your audience can record and share in the moment

More guest generated content

Stronger local trust and credibility

More booking and repeat visits

A consistent flow of real guest experiences

More guest generated content

Stronger local trust and credibility

More booking and repeat visits

A consistent flow of real guest experiences

Great experiences go unseen.
Vidlo puts them everywhere.

Traditional marketing is failing. It’s time to stop fighting the algorithm and start leveraging your greatest asset: your customers.

THE PAIN:

Reviews Don’t Convert Text reviews don’t fully capture the experience.

SOLUTION:

The Vidlo Fix Capture real guest reactions on video, show the vibe, food, and experience.

THE PAIN:

Missed Moments Happy customers leave without sharing.

SOLUTION:

The Vidlo Fix Capture videos in real time via QR—when excitement is highest and engagement peaks.

THE PAIN:

Inconsistent Content You struggle to keep content fresh and consistent.

SOLUTION:

The Vidlo Fix Turn guests into content creators- keeping your content flowing effortlessly.

Pricing

Flexible plans for capturing and scaling video testimonials

The First Impression

For brands capturing guest experiences. Show real moments to build trust and attract new customers.

from $39 /month

1 Active Campaign: Perfect for capturing guest reactions in real time

Video Embeds: show real experiences across your site and social

Up to 10 Video Reviews / month

Most popular

The Experience Engine

For growing brands. Focus on consistently capturing and sharing guest content to keep your brand engaging.

from $99 /month

2 Campaigns: Capture content across different guest touch points

Video Library: Keep content organized and ready to use

Automatic transcription to reuse for social captions.

highest roi

The Reputation Builder

For scaling brands. Focus on building trust, driving repeat visits and strengthening your reputation with content at scale.
from $499 /month

High-volume guest content: create multiple campaign across your touchpoints

Multi-location capture

Up to 650 Premium Videos / month

Capture guest data & insights

Enterprise

Individual price

Fully customized experience

FAQ
Got questions? We’ve got answers

What is Vidlo and how does it help hospitality and tourism brands?

Vidlo is a frictionless, web-based video collection platform designed to capture real-time guest experiences, travel moments, and dining reactions. It allows hotels, resorts, restaurants, and tour operators to effortlessly gather authentic user-generated content (UGC) from guests while their experience is fresh. These video reviews can be embedded across your booking engines and social channels to build local trust and directly drive repeat bookings.

Do international guests or tour groups need to download an app to record a video?

No, never. We know that travelers and hotel guests hate downloading extra apps while on the move. Vidlo offers a zero-friction workflow. Guests simply scan a QR code placed on restaurant tables, hotel room key cards, or tour buses, or click a link sent via automated post-checkout SMS/emails. Their smartphone browser opens the camera instantly, allowing them to record and submit their video testimonial in less than 30 seconds.

How can travel agencies, destination marketers, and hotels collaborate using Vidlo?

Vidlo is built for the entire travel ecosystem. Tour operators and travel agencies can collect high-energy group reactions at the peak of an excursion, while hotels can capture the serene check-in or dining vibe. Since our platform supports multi-location and multi-campaign setups (available in our higher tiers), hospitality groups and travel partners can run co-branded video capture campaigns to seamlessly share social proof and cross-promote destinations.

Who owns the guest videos, and how does Vidlo handle global privacy regulations (like GDPR)?

Your brand owns the full digital rights to the collected videos. Vidlo has a built-in, legally compliant consent framework seamlessly integrated into the submission flow.This ensures your legal team has fully documented rights to use the content across OTA profiles, social media ads, or your official hotel booking website.

Can we filter out poor-quality videos or negative experiences before they go public?

Yes, you have 100% control over your brand reputation. Every video submitted by a guest or traveler routes directly to your secure, private Vidlo dashboard first. No content ever goes live on your website or display widgets automatically unless you turn on the social sharing capability. Your marketing or guest relations team can easily screen submissions, read AI-generated text transcripts, and approve only the premium, safe-for-brand video testimonials.

How does Vidlo help decrease booking abandonment rates on travel websites?

Traditional text reviews no longer convert modern travelers who are skeptical of fake feedback. By embedding dynamic Vidlo video widgets directly next to your booking engine, room selection pages, or tour checkout forms, you showcase undeniable "social proof." Seeing real guests enjoying the actual pool, food, or tour experience removes friction, builds immediate booking confidence, and significantly reduces cart abandonment.

FAQ

How does Vidlo help increase student enrollment and application rates?

Vidlo bridges the gap between institutional marketing and student reality by capturing authentic "day-in-the-life" stories and student testimonials. By embedding these relatable, peer-to-peer videos on your program pages and recruitment landing pages, you build the immediate trust and social proof necessary to turn prospective leads into enrolled students.

Can we use Vidlo to engage alumni for fundraising and networking campaigns?

Absolutely. Vidlo makes it effortless to capture high-impact alumni success stories and "giving back" testimonials without the need for a film crew. You can automate video requests via email or QR codes at homecoming events, allowing alumni to share their career achievements and institutional impact in a way that resonates deeply with donors and current students.

Does my community need technical skills or an app to record their stories?

Not at all. Whether it’s a busy faculty member, a student on campus, or a remote alum, they can record their branded video in seconds directly through their mobile browser. There are no apps to download and no logins required, ensuring that you capture the highest volume of authentic stories with zero technical friction.

How does the automated branding feature work for educational institutions?

Maintaining brand consistency is vital for schools and universities. Vidlo automatically applies your institution’s official logos to every student-generated video. This turns raw, authentic moments into professional, marketing-ready content that is instantly ready for use across your social media channels, campaigns, or website. If you’re looking for a more custom experience, we can also create branded video frames or filters tailored to your institution.

Can Vidlo be used to gather lead data alongside video content?

Yes, Vidlo is more than just a video tool; it’s a lead generation engine. Each campaign allows you to capture valuable data such as names, emails, and program interests alongside the video recording. This allows your admissions or marketing team to turn every student story into a qualified lead that can be nurtured through your existing CRM.

Turn great experiences into growth

Every stay, meal, or visit is a moment worth capturing. Capture it. Share it. Bring guests back.

Successfully sent

Check your email

Get 3 minute Demo

Unlock Vidlo’s potential with our exclusive 3-minute tutorial! Fill out the form below for step-by-step instructions on kickstarting your first Vidlo Campaign. Revolutionize your approach to UGC videos now!

Verified by MonsterInsights