Video testimonial software helps businesses collect, manage, and publish customer-recorded videos without relying on traditional video production. Vidlo makes this process simple by letting customers record directly from their own device through a QR code or link, with no app or login required. Instead of scheduling interviews or coordinating production, brands can capture authentic customer experiences while they are still fresh. The videos can then be used across websites, social media, market research, advertising, email, and other marketing channels.

Vidlo allows brands to create a campaign and share it through a QR code or direct link at the right point in the customer journey. Customers tap or scan, answer the campaign prompts, and record their video directly from their own device without downloading an app. This makes it possible to capture feedback immediately after a purchase, experience, event, visit, or other meaningful interaction. Consent is collected as part of the submission process, so the resulting video is ready for approved marketing uses.

Yes. Vidlo can be used as a UGC video platform to capture authentic customer stories, reactions, product experiences, event moments, and other customer-generated video content. Because customers record while the experience is still fresh, the resulting UGC feels natural rather than scripted or heavily produced. Brands can continuously build a library of real customer content instead of depending on occasional UGC campaigns or one-off requests.

Video testimonials add a human face, voice, and story to customer proof, helping potential buyers see how real people experience a brand, product, or service. Unlike a short written review, video captures emotion, context, and the customer's own words. Vidlo helps brands collect this social proof continuously across different customer touchpoints, creating a growing library of authentic experiences that can support websites, landing pages, social media, and advertising.

Customer emotion is often strongest immediately after the experience happens, the purchase was just made, the product was just opened, or the event just ended. Waiting hours or days to request a testimonial can mean losing some of that excitement and detail. Vidlo's Moment of Capture approach lets customers record when the experience is still fresh using a QR code or link. This can produce more natural customer stories while removing the scheduling and coordination associated with traditional testimonial collection.

No. Customers do not need to download an app, create an account, or log in to submit a video through Vidlo. They can scan a QR code or open a campaign link and record from their own device. Reducing these extra steps makes video collection easier to introduce at physical locations, events, post-purchase touchpoints, email, SMS, and other customer interactions.

Yes. Vidlo is designed to move brands beyond one-off testimonial requests toward a continuous social proof library. Campaigns can remain available across relevant customer touchpoints, allowing new videos to be collected as customer experiences happen. Over time, brands can build an owned library of testimonials, UGC, transcripts, consent records, and customer data instead of starting from scratch every time they need new content.

Yes, Vidlo captures consent and usage rights at the point of submission per our terms of service. Approved customer videos can be embedded on a website, shared across social channels, used in email, or incorporated into advertising campaigns on platforms such as Meta and TikTok. This turns a single customer submission into an asset that can support multiple marketing channels.

Vidlo can collect more than the video itself. Campaign prompts can capture customer feedback, contact information, answers to specific questions, and custom fields alongside each submission. This gives brands zero-party data volunteered directly by customers, rather than information inferred from their behavior. The result is an owned customer-content library combining videos, transcripts, consent, and useful customer insights that can also support CRM and research workflows.

Vidlo is built for organizations that want to turn real customer experiences into reusable video content, social proof and insights. This includes consumer brands, events and venues, healthcare organizations, market research teams, education providers, nonprofits, hospitality businesses, small businesses, and media and entertainment brands. The capture moment can vary by industry, from a guest finishing a stay to a customer opening a product or a fan leaving an event, but the principle is the same: make it easy to record the story when the experience is still fresh.

Yes. Vidlo helps brands capture qualitative customer insights through authentic video responses collected while an experience is still fresh. Instead of relying only on surveys, ratings, or written feedback, brands can hear customers explain what they noticed, how they felt, and why they made certain decisions in their own words. This provides context that traditional research methods often miss, helping teams uncover recurring themes, customer motivations, product feedback, and emotional reactions. The result is richer research that can inform product development, customer experience, marketing, and business decisions.