Market Research
Get video feedback fast and turn it into real insights
Go beyond surface-level answers.
Vidlo helps you capture real customer responses and understand what’s actually driving them.
What our clients have seen using Vidlo
increase in sales
0
%
more video content collected
0
%
less time spent chasing videos
0
%
What our clients have seen using Vidlo
increase in sales
0
%
more video content collected
0
%
less time spent chasing videos
0
%
Surveys tell you what happened. Video shows you why.
How it works
Launch a study in minutes
Share a simple link with participants
Share a simple link with participants
How it works
Launch a study in minutes
Share a simple link with participants
Participants record- no app needed
What this unlocks
Content your audience can record and share in the moment
Faster qualitative insights
Deeper customer understanding
More context behind every response
Stronger research and decision-making
Faster qualitative insights
Deeper customer understanding
More context behind every response
Stronger research and decision-making
Surveys tell you what
Vidlo shows you why.
Traditional marketing is failing. It’s time to stop fighting the algorithm and start leveraging your greatest asset: your customers.
THE PAIN:
Shallow Feedback Surveys give you data but not emotion or context.
SOLUTION:
The Vidlo Fix Capture video responses to understand tone, emotion, and real sentiment.
THE PAIN:
Low Response Rates Customers ignore long forms and surveys.
SOLUTION:
The Vidlo Fix Video is faster and more engaging — leading to higher response rates and better feedback.
THE PAIN:
Hard-to-Use Data Insights are scattered and hard to act on.
SOLUTION:
The Vidlo Fix Capture structured video + data in one place making insights easier to analyze and use.
Pricing
Flexible plans for capturing and scaling video testimonials
The Signal
Small team moving beyond surveys. Capture real customer reactions and qualitative feedback to better understand your audience.
from $79 /month
2 Active Campaigns: Capture real customer feedback
Video Responses: Replace static surveys with video
Up to 25 Video Responses / month
Most popular
The Insight Engine
For research teams doing consistent studies. Focus on collecting and analyzing video feedback to improve decision-making.
from $199 /month
5 Campaigns: Test different prompts and audiences
Video Library: Organize and review responses
Automatic transcription for analysis
highest roi
The Intelligence Layer
For advanced teams. Focus on scaling insights across products and campaigns using structured, high-volume video data.
from $599 /month
High Volume Insights: Capture large-scale video feedback
Structured data collection
Up to 300 Videos / month
CRM & data integration
Enterprise
Individual price
Fully customized experience
FAQ
Got questions? We’ve got answers
What is Vidlo and how does it optimize market research workflows?
Vidlo is a frictionless, web-based video capture platform that allows market research agencies and corporate insights teams to collect qualitative video feedback, asynchronous focus group responses, and unboxing experiences at scale. Instead of managing expensive logisitics for in-person interviews or dealing with low-engagement text surveys, Vidlo automates the collection of raw, high-emotion consumer sentiment directly through the user's browser.
Do research participants need to download a specific app or register to provide video feedback?
No, absolutely not. High attrition rates are the biggest challenge in digital market research. Vidlo features a zero-friction workflow: panelists or consumers simply scan a QR code on product packaging or click a secure link embedded in an email, survey tool (like Qualtrics or Typeform), or SMS. Their smartphone or desktop browser opens the camera instantly, letting them record their response in seconds without app downloads or account sign-ups.
How does Vidlo process qualitative data from large volumes of video submissions?
Our Experience Engine and higher tiers come equipped with an advanced Automatic AI Transcription engine. The moment a consumer submits a video, the platform automatically transcribes the audio into text. This enables research teams to run sentiment analysis, identify recurring thematic keywords, and parse hours of qualitative consumer responses instantly from a centralized dashboard, significantly speeding up the data-coding phase
Can Vidlo capture demographic and structured data alongside video responses?
Yes. Vidlo can act as a comprehensive first-party data capture tool. Before or after a participant records their video feedback, you can prompt them to fill out custom metadata fields - such as age, gender, location, or product usage frequency. This structured data can be passed alongside the video payload via GTM or APIs into your internal data pipelines, BI tools, or BigQuery for deep cross-tabulation and analysis.
How does Vidlo handle data privacy, participant anonymity, and global regulations like GDPR or CCPA?
Data compliance is a core pillar of our platform. Vidlo features a built-in, digital consent and media release framework.
Can we use Vidlo for mobile ethnography and in-the-moment product testing (IHUT)?
Yes, Vidlo is uniquely built for In-Home Usage Testing (IHUT) and digital ethnography. Because it operates seamlessly via mobile browsers, brands can print unique QR codes on prototype packaging or text links to panelists. Consumers can then capture organic, "in-the-moment" reactions during the exact second of unboxing, first-time product application, or real-world usage, bypassing the cognitive bias of retrospective surveys.
Can we hide or lock video to ensure research confidentiality?
Yes, 100%. Unlike consumer-facing platforms that focus solely on public social proof, Vidlo gives you complete control over data visibility. For market research and proprietary insights projects, all submitted videos go straight into your secure, private Vidlo dashboard. Social sharing and website embed features can be completely disabled, ensuring that sensitive consumer feedback, prototype testing data, and market insights remain strictly internal
What video testimonial analytics can we track?
Your Vidlo dashboard shows how many videos each campaign collects, how many people clicked through to your website, and where participants shared their videos on social media. Every video sits in a central gallery next to the structured answers from your custom questions, so you can compare responses by segment, review how participants understood your prompt and spot recurring themes across large volumes of feedback.
Why is video feedback better than traditional surveys and focus groups?
Surveys tell you what people choose; video shows you why. Facial expressions, tone of voice and the words people use reveal emotion and hesitation that checkboxes miss. Because participants record on their own time from their phone, you can gather far more responses than an in-person focus group, from a wider and more natural range of people, at a fraction of the cost.
FAQ
What is Vidlo and how does it optimize market research workflows?
Vidlo is a frictionless, web-based video capture platform that allows market research agencies and corporate insights teams to collect qualitative video feedback, asynchronous focus group responses, and unboxing experiences at scale. Instead of managing expensive logisitics for in-person interviews or dealing with low-engagement text surveys, Vidlo automates the collection of raw, high-emotion consumer sentiment directly through the user's browser.
Do research participants need to download a specific app or register to provide video feedback?
No, absolutely not. High attrition rates are the biggest challenge in digital market research. Vidlo features a zero-friction workflow: panelists or consumers simply scan a QR code on product packaging or click a secure link embedded in an email, survey tool (like Qualtrics or Typeform), or SMS. Their smartphone or desktop browser opens the camera instantly, letting them record their response in seconds without app downloads or account sign-ups.
How does Vidlo process qualitative data from large volumes of video submissions?
Our Experience Engine and higher tiers come equipped with an advanced Automatic AI Transcription engine. The moment a consumer submits a video, the platform automatically transcribes the audio into text. This enables research teams to run sentiment analysis, identify recurring thematic keywords, and parse hours of qualitative consumer responses instantly from a centralized dashboard, significantly speeding up the data-coding phase
Can Vidlo capture demographic and structured data alongside video responses?
Yes. Vidlo can act as a comprehensive first-party data capture tool. Before or after a participant records their video feedback, you can prompt them to fill out custom metadata fields - such as age, gender, location, or product usage frequency. This structured data can be passed alongside the video payload via GTM or APIs into your internal data pipelines, BI tools, or BigQuery for deep cross-tabulation and analysis.
How does Vidlo handle data privacy, participant anonymity, and global regulations like GDPR or CCPA?
Data compliance is a core pillar of our platform. Vidlo features a built-in, digital consent and media release framework.
Can we use Vidlo for mobile ethnography and in-the-moment product testing (IHUT)?
Yes, Vidlo is uniquely built for In-Home Usage Testing (IHUT) and digital ethnography. Because it operates seamlessly via mobile browsers, brands can print unique QR codes on prototype packaging or text links to panelists. Consumers can then capture organic, "in-the-moment" reactions during the exact second of unboxing, first-time product application, or real-world usage, bypassing the cognitive bias of retrospective surveys.
Can we hide or lock video to ensure research confidentiality?
Yes, 100%. Unlike consumer-facing platforms that focus solely on public social proof, Vidlo gives you complete control over data visibility. For market research and proprietary insights projects, all submitted videos go straight into your secure, private Vidlo dashboard. Social sharing and website embed features can be completely disabled, ensuring that sensitive consumer feedback, prototype testing data, and market insights remain strictly internal
What video testimonial analytics can we track?
Your Vidlo dashboard shows how many videos each campaign collects, how many people clicked through to your website, and where participants shared their videos on social media. Every video sits in a central gallery next to the structured answers from your custom questions, so you can compare responses by segment, review how participants understood your prompt and spot recurring themes across large volumes of feedback.
Why is video feedback better than traditional surveys and focus groups?
Surveys tell you what people choose; video shows you why. Facial expressions, tone of voice and the words people use reveal emotion and hesitation that checkboxes miss. Because participants record on their own time from their phone, you can gather far more responses than an in-person focus group, from a wider and more natural range of people, at a fraction of the cost.
Turn customer feedback into real understanding
The most valuable insights aren’t written – they’re spoken.
Capture them. Analyze them. Act on them.
