If you run a service-based business- whether you’re installing garage doors, repairing HVAC systems, landscaping, or managing home remodels – your reputation is everything. And the most powerful way to build trust today? Video testimonials from real, satisfied customers.
That’s where Vidlo comes in. It’s a simple, no-app-needed platform that lets your happy customers record short videos from their phone – using just a link or QR code.
In this article, we’ll break down:
How to ask your customers for video testimonials
How to share those videos across key platforms
The ideal flow to make this a seamless part of your process
1. How to Ask for Video Testimonials (Without Making It Awkward)
Asking for a testimonial doesn’t have to feel salesy or uncomfortable – especially when your customer is already satisfied. With the right timing, tone, and tools, it can feel natural and even appreciated.
Ask at the Right Time
The best moment to ask is when your customer is experiencing the “wow” factor – right after you’ve completed the job and they’re impressed with your service.
Examples:
They say, “This looks amazing!”
You’ve just wrapped up and are walking them through the finished result
They’ve paid and thanked you with a smile
What to Say (In Person)
Keep it simple and light.
“Hey [Name], so glad you’re happy with the work! Would you mind doing a quick video about your experience? It’s just 30 seconds – and really helps other people feel confident choosing us.”
“You can just scan this QR code or tap the link. It opens right on your phone – no app, no login, super easy.”
You can even offer to record them right then using your phone, if they prefer.
What to Say (Text or Email)
Follow up shortly after the job is done if you didn’t ask in person.
Text/Email Example:
Hi [Name], it was a pleasure working with you! If you have a quick moment, would you mind sharing a short video about your experience?
You can do it right from your phone (no app): [Your Vidlo Link]
How to Automate the Vidlo Link to Customers
You can automate the ask so it becomes a seamless part of your customer experience — without you needing to remember each time.
✅ Here’s How:
1. Add the Link to a Confirmation or Follow-Up Email
Include the Vidlo link in:
Job completion emails
“Thank you for your business” messages
Invoice follow-ups
Sample line:
PS: If you’d be open to sharing your experience, here’s a quick video link — it helps others know they’re in good hands. 🎥 [Your Vidlo Link]
2. Integrate with a CRM or Invoicing Tool
If you use tools like Jobber, Housecall Pro, or QuickBooks:
Add the Vidlo link to your standard closing workflow
Set an automation to send it 1 day after job completion
3. Use QR Codes in Physical Materials
Place your Vidlo QR code on:
Leave-behind flyers or door hangers
Business cards or stickers on invoices
Job-site signage (e.g. “Happy with our work? Leave us a quick video review”)
4. Create a Pre-Written Text Template for Your Techs
If your team is out in the field, give them a ready-to-use text like:
“Thanks again for choosing us! If you have a quick minute, you can leave a video testimonial here — it’s super helpful: [Vidlo Link]”
They can copy/paste or trigger it through your team chat system.
How to Share Video Testimonials on Google, Website, and Social Media
Once you’ve captured your video testimonials, they become powerful sales tools across every customer touchpoint.
📍 Google Business Profile
While customers can upload a video directly to their Google review, you can:
Upload the video as the business owner under the “Photos > Video” section of your profile
Use the video in posts or Q&A sections
Link to the video in follow-up Google review requests
Your Website
Create a Testimonial Wall or “Why Customers Love Us” section
Embed Vidlo videos directly using Vidlo’s new embed feature
Add videos near calls to action (CTAs) to boost conversions
Social Media (Facebook, Instagram, Nextdoor, etc.)
Post customer videos as Reels or Stories
Add captions like:
“Real customer. Real install. Real results.”
“Here’s what [Name] had to say about their new garage door!”Use in local Facebook Groups to build social proof in your service area
🎯 Pro Tip: Redirect to Google Review
With Vidlo Pro, you can redirect customers to your Google Review page after they submit a video. That way, you capture both video and written reviews in one seamless flow.
Are you ready to get started?
Video testimonials are no longer a “nice to have” – they’re a trust-building machine that helps you stand out in a crowded market. With Vidlo, it’s easier than ever to turn everyday customer moments into powerful video stories that sell your services for you.
Start with one happy customer this week — and watch what happens.
Need help setting this up?
We’ll create a quick campaign for your service business, plus a custom QR code and follow-up message template. Tap here to get started.
